I got here throughout this on Mastodon (the BEST social media platform), shared by consumer Vee, and thought it was actually helpful. Sadly I haven’t been capable of finding out the place it’s from.
Right here’s what it says:
UNDERSTAND THE SOURCE
Unkind habits typically stems from the opposite individual’s struggles or insecurities. This may also help you reply with empathy.
RESPOND WITH EMPATHY
Present understanding and compassion, even in case you disagree with the opposite individual.
MAINTAIN COMPOSURE
Keep calm and don’t to take unkind habits personally. This lets you reply thoughtfully somewhat than react emotionally.
USE POSITIVE LANGUAGE
Keep away from destructive phrases and deal with constructive, constructive communication.
TAKE A DEEP BREATH
Earlier than responding, take a second to breathe deeply, which may also help regain composure.
PRACTICE ACTIVE LISTENING
Attempt to perceive the opposite individual’s viewpoint with out instantly leaping to conclusions.
SET BOUNDARIES
Kindness doesn’t imply tolerating abuse or disrespect. Set clear boundaries when vital.
SEEK COMMON GROUND
Discover areas of settlement or shared pursuits as a basis for constructive interplay.
OFFER HELP
Typically, unkind habits is a cry for assist. Serving to generally is a highly effective response.
DO NOT RETALIATE
Keep away from the temptation to reply in form. Retaliation solely perpetuates the cycle of unkindness.
PRACTICE FORGIVENESS
Holding onto anger or resentment harms you greater than it impacts the opposite individual. Forgiveness will be liberating.
REFLECT AND LEARN
After the interplay, replicate on what occurred and contemplate methods to enhance future responses.
